Privacy Policy
Effective Date: July 3, 2026
R.B. & Sons Roofing (“we,” “our,” or “us”) is a Utah roofing contractor serving homeowners and businesses throughout Utah. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website or interact with our services.
Information We Collect
We collect information that you voluntarily provide when you request an estimate, schedule a roof inspection, contact us, complete a form, or otherwise communicate with us. We may also collect information related to your property, roofing system, inspection findings, photographs, and insurance claim information (when voluntarily provided or necessary to prepare an estimate). We also automatically collect certain technical information when you visit our website.
Personal Information
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address
- Project details
- Property and roofing system information
- Roof inspection findings and inspection notes
- Photographs taken during roof inspections or project evaluations
- Insurance claim information, when voluntarily provided by the customer or when necessary to prepare an estimate
Any information submitted through contact forms
Automatically Collected Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referral source
- Date and time of visits
How We Use Your Information
We use the collected information to:
- Respond to inquiries
- Schedule inspections
- Provide estimates
- Deliver roofing services
- Improve our website
- Communicate regarding projects
- Maintain customer and project records
- Comply with legal obligations
Communication Consent
When you request an estimate, submit a contact form, or otherwise contact us through our website, you consent to R.B. & Sons Roofing communicating with you by phone, email, or text message, as permitted by applicable law, regarding your inquiry, requested estimate, roof inspection, project updates, warranty matters, and other customer service related to your requested services.
Photographs
During roof inspections, estimates, and project evaluations, we may take photographs of your property and roofing system to document existing conditions, completed work, prepare estimates, support workmanship and manufacturer warranty administration, communicate with you about our findings, assist with insurance claims when requested, and maintain accurate project records. These photographs are retained as part of our business records in accordance with our Data Retention practices.
Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Remember user preferences
- Enhance browsing experience
You can manage or disable cookies through your browser settings. However, doing so may affect the functionality of certain features on our website.
Third-Party Services
We use trusted third-party service providers to help operate our website and support our business operations. Our website currently uses Google Analytics, Google Search Console, Google Maps, Google reCAPTCHA, and website forms for estimate requests and customer inquiries. These providers may collect or process information on our behalf in accordance with their own privacy policies and applicable laws.
Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience or to provide additional information. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review the privacy policies of any external websites you visit before providing any personal information.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only when necessary to operate our business or comply with legal obligations, including:
- Trusted service providers who assist with website hosting, communication, or business operations.
- Professional advisors or contractors working on our behalf.
- Government authorities or law enforcement agencies, when required by applicable law.
Business Transfers
If R.B. & Sons Roofingis involved in a merger, acquisition, sale of assets, or other business reorganization, your personal information may be transferred as part of that transaction. Any successor organization will continue to protect your information in accordance with this Privacy Policy or provide notice of any material changes.
Data Retention
We retain personal information only for as long as necessary to provide our services, support legitimate business purposes, administer warranties, provide customer service, comply with legal obligations, resolve disputes, and establish, exercise, or defend legal claims. This may include estimates, inspection reports, photographs, project documentation, warranty records, insurance-related documentation, and customer communications. When this information is no longer required, we take reasonable steps to securely delete or dispose of it.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide against unauthorized access, alteration, disclosure, or destruction. While we strive to maintain appropriate security measures, no method of transmitting information over the internet or storing electronic data is completely secure. Therefore, we cannot guarantee absolute security.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information.
- Request corrections to inaccurate information.
- Request deletion of your personal information, where permitted by law.
- Contact us with questions regarding how your information is collected or used.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page and become effective upon publication.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact R.B. & Sons Roofing at 185 N 550 E, Lindon, UT 84042, by phone at (801) 785-0770, or by visiting our website at rbsonsroofing.com.